Refund Policy
Last updated: May 10, 2026
Digital service refunds
If work has not started, customers may request a full refund within 14 days of payment. Once work has started, refunds are reviewed based on completed work, delivered materials, and the approved scope.
Cancellation
Customers may cancel future work by emailing hello@frisky.dev. Amounts already spent on completed work, third-party costs, domain purchases, software subscriptions, or paid infrastructure may be non-refundable.
Delivery concerns
If a deliverable does not match the approved scope, contact support within 7 days of delivery. We will review the issue and provide a fix, revision, partial refund, or other fair resolution.
How to request
Send the payment email, project name, payment date, and reason for the request to hello@frisky.dev. Approved refunds are returned to the original payment method through the payment processor.